Synap Apps combines all of Synaptive's popular apps and Synaptive's in one Package. You can select one app, three apps or all of the apps, it's your choice. For more info regarding Synap Apps subscriptions, visit our website. For information regarding an individual app, please consult the app's documentation:
- Tweetview for Twitter
- Panoramiq for Instagram
- Channelview for YouTube
- Pageview for Facebook
- RSS Syndicator
- RSS Autopublisher
When you first install the app, the app will notice it's your first time, and offer you a 14-day free trial. (no credit card required)
To start the trial, we need you to setup an account on our subscription system. Clicking the Sign-up button will open up our registration page in a new browser tab:
Once you've registered, the subscriptions page will be displayed. Here you will find the duration of your free trial, as well as the subscription plans available. NOTE: You do not have to subscribe to a plan at this time, however, at the end of your 14-day trial you will need to subscribe to a plan to continue using the apps.
Now that you're on a trial, return to Hootsuite and reload your dashboard. You will see the following in the Synap Apps stream:
Clicking the Select App button will display a list of the apps you can install:
From here you can choose which network you would like to use in this stream. If you're on a trial, all of the apps will be displayed. If your subscription allows one app, the next time you add a Synap apps stream, only that app will appear. If your subscription allows 3 apps, all of the apps will appear until you have selected all three apps you want to use. If your subscription allows all apps, you will always see a list of all of the apps.
Subscribing to a plan
At any time, you can subscribe to a plan by selecting the Manage your subscription link from the app's menu. This menu option appears in the main Synap Apps menu as well as all of the individual apps:
Selecting Manage your subscription will take you to the Synap Apps login page:
Once you have logged in, the subscriptions page will be displayed:
Subscribing to a plan
All subscriptions have monthly and yearly options. Click the Monthly and Yearly buttons to toggle between the two. Click the Features button to the right of each plan to discover how many apps are included with each plan.
Once you've decided on the plan you want, click the radio button to the left of the plan's name. Selecting a plan will automatically display a billing information section below the subscribe section:
To subscribe to a plan, enter your billing information and click the Subscribe button. You will be subscribed to the plan and an invoice/receipt will be emailed to your email address. You can click the Invoices button in the left menu to download a PDF copy at any time.
Once you are subscribed, you can upgrade or downgrade at any time by selecting a different plan. Upgrading to a new plan will result in the difference being charge to your credit card. Downgrading will result in a refund.
You can cancel your subscription at any time by clicking the Cancel Subscription button at the bottom of the subscriptions page. Your subscription will be canceled at the end of the current billing period.
More Questions? Feel free to contact us.