NOTE: Panoramiq will only work with Business Instagram Accounts. This is a requirement that Instagram makes, and is the only way in which we can access their APIs on your behalf.
Login and Authentication with Facebook.
Before you can start using Panoramiq, you must authorize Panoramiq to access your Instagram account. After you have added the app to a stream in your Hootsuite dashboard, simply click the Login with Facebook button to get started:
After you have authenticated on Facebook, a popup will be displayed asking you to select the Instagram account you would like to use:
Click the plus sign to the right of the account you would like to use. Once you have selected an account, the account's Instagram media will be displayed in stream.
Using the App
At the top of the app stream are four options:
Click to view/export charts and reports for your Instagram account.
Click to select what you would like to view in this stream.
Switch to a different Instagram account, or remove the current Facebook authorization.
Links to this document, support and Synaptive's website.
The analytics popup displays various reports for your Instagram Business Account. Clicking the different statistics, e.g Media Views, New Followers, will display a chart for that statistic. Clicking the calendar will allow you to define the date range from which you would like to view analytics:
Clicking the download icon, allows you to download and save PDF and CSV versions of the report:
Select Media to show the media for the current Instagram account.
Selecting Add Competitor will display a popup from which you can add a competitor whom you would like to monitor:
Simply enter the competitors Instagram account name, click the Add Competitor button and the competitors name will be added to the stream menu:
Selecting the competitor's username will display their media in stream.
NOTE: To monitor a competitor, they must have converted their account to an Instagram Business Account. You cannot monitor non-business accounts.
Selecting Add Hashtag will display a popup from which you can add a hashtag to monitor:
As with the competitor popup, simply enter the hashtag, click the Add Hashtag button and the hashtag will be added to the stream menu:
Selecting the hashtag will display media which has been tagged with it in stream.
There are a variety of options for each item displayed in your Hootsuite stream:
Clicking the username will view the account on Instagram, while clicking the date/time will view this post on Instagram. Clicking a hashtag will view that hashtag on Instagram's site as well.
If you are viewing a competitor's media, or performing a hashtag search, you will not be able to view comments and respond to them. However, if you are viewing your own media, clicking the comment icon will display the comments for this post, and allow you to respond to them:
Clicking the Analytics icon will display analytics for this post:
Clicking the Other Options icon, displays options for assigning this post to a Hootsuite team member, or saving the post to our Streamnotes app. Select Assign to... to create an assignment. Select Notes... to open our Streamnotes app in a popup.
Streamnotes allows you to save to Evernote, OneNote, PDF, CSV, Google Sheets and more. For more information on Streamnotes, please read the Streamnotes Quickstart Guide.
Have more questions? Feel free to contact us via our support site.